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The future of work after COVID-19

McKinsey & Company

Published: 

February 18, 2021

Susan Lund
McKinsey & Company
🡥

https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19

The future of work after COVID-19

Key finding

3/4 of people

will continue to shop online after the pandemic

Three-quarters of people using digital channels for the first time during the pandemic say they will continue using them when things return to “normal”.

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